How a Leading System Integrator Reduced Offer Dropouts in 6 Months With a Robust RPO Model

About the Client

The client is one of the top 3 system integrators that partners with multiple companies to manage their business processes by leveraging cutting-edge technology. Being a global leader, the company acknowledges the end-to-end needs of a business, from strategic planning to handling operations. To empower businesses a step further, it has wisely designed a power-packed suite of portfolios fueled by fast-evolving technology.

Highlights (Nov '21 to April '22)

selections in a duration of 6 months
0 +
offers, out of which onboarded 215+ candidates in 6 months
0 +
candidates yet to join
0 +

The Need for Change | Challenges Encountered

The pandemic-induced attrition rate and ever-growing industry demand coerced the brand into covering up lost talent by filling roles in both niche and non-niche categories. As a result, the team set up a target of hiring 100+ roles per month. 

The redundancy in talent processes not only increased the hiring TAT but the teams became less focused on niche hiring to achieve quick wins. Amid complete chaos and no firm action plan to follow, there were obvious tracking gaps in daily, weekly, and monthly reporting, leading to no visibility and impossible control of the talent strategy.

Business Goals

  • Enhance candidate experience through better engagement
  • Simplify the interview process to reduce calendar days
  • Reduce the high attrition rate by filling the roles seamlessly
  • Focus on niche hiring with a systematic approach

The Solution That Changed Everything

The company was dealing with high-offer dropouts. After revisiting their HR strategy, the team realized the need for a focused RPO solution. This all led the way for NLB’s RPO solution that not only established the hiring process TAT at each level but also implemented a robust framework.

  • From L1 & L2 interviews being set to be completed within 48 hrs of timeframe each to documentation and offer processing being positioned to be completed in 72 hrs, the entire interview process was mapped in a planned manner.
  • To seamlessly manage the hiring process and onboard highly-adept talent, NLB deployed 3 dedicated team leads for 9 BU SPOCs.
  • NLB positioned a delivery lead who not only oversaw the flow but also identified RACI to minimize process leakages.
  • NLB’s team leads took over the role of team implants who worked closely with this system integrator’s hiring manager with live sourcing to understand their mindset. The association enabled the team to close roles with quality candidates in a short period of time.
  • Daily/weekly/monthly dashboard reporting and tracking were being conducted to identify and resolve the key highlights and summary of the hiring process so far.

Business Impact and Results

After its successful association with NLB Services, the company was able to witness tremendous results in the context of both high-quality candidates and less process time. Team NLB empowered the brand to reduce the hiring time from 20 days to 10 days.

Moreover, NLB’s team helped the company engage candidates with comprehensive communication and complete transparency. While it witnessed 450+ selections, 400+ offers were raised, out of which 215+ candidates were successfully on-boarded in a duration of 6 months.

DOWNLOAD THE Success Story

    By registering, you confirm that you agree to the storing and processing of your personal data by NLB Services as described in the Privacy Statement.

    Experts at Work

    What began as an outcome-based project, where the outcome was defined and managed by the customer and NLB was only assigned to provide resources, transformed into a game-changer in the client-NLB relationship.

    We initially deployed a team of 15 expert recruiters, which was quickly ramped up to 30, thanks to the size of our recruitment engine
    We leveraged our AI-based recruitment engine to identify and screen active and passive talent available in the market much before the delivery timelines
    We implemented an agile, scalable and flexible Recruiters on-Demand (ROD) model to help the client find qualified, vetted talent for all open requisitions
    Our focused, structured and dashboard-driven approach helped maintain transparency, built client confidence and resulted in timely project realization

    nlbadmin

    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s,

    Related posts:

    No related posts.