Enabling digital &
Reinventing, Optimizing and Accelerating Business Operations
We are the operations engine for industry disruptors; For established brands, we enable intelligent and agile operations to stay abreast of emerging competitors. We bring domain-centric, best-in-class digital capabilities that can be deployed at scale, with an optimal mix of “shoring” models. We are enabled by our Digital Knowledge Operations™️ framework which brings an automation-first approach to delivering agile, end-to-end digital business processes.
Intelligent Automation
Enabling Operations
Process Excellence
Our Vision
Simplify | Intelligent Delivery | Evolve
We aim to be strategic partners to our clients enabling them to deliver superior end customer experience. Our digital capabilities, deep domain knowledge, scalability and ability to evolve allow us to adapt our clients’ changing business models.
Solution Offerings
Digital Knowledge Operations™
We deliver agile operations via a framework based on design thinking, the interplay of intelligent automation, deep domain knowledge, and targeted outcomes across end-to-end business processes
Process Excellence and Intelligent Automation
We deliver domain-knowledge driven capabilities in dissecting existing processes, helping reconstruct business based on your specific goals, and bring an automation-first approach to helping you redesign and reengineer end-to-end processes
Right Shoring and Talent Solutions
We work with our clients to strategize and deliver on a comprehensive “shoring” capability that addresses scaling of talent needs based on business cycles, risk-mitigation and business continuity concerns.
Services
Market Segments
FinTechs & Digital Banks
Mortgage Lenders & Servicers
Regional & Community Banks
Investment & Asset Management Firms
Insurance Providers
Client Success Stories
We power our clients with agile deployment of talent and technology
Insights
Ideas to initiatives to outcomes – we embrace change and transformation to be the only constants
We are optimists who believe in a community
Come explore the endless possibilities at NLB Services to shape the future.
Ready to take on the new wave of disruption?
Gain an edge with our next level transformative solutions
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