Responsibilities for this role family include:
-Developing, managing, and tracking IT projects, from inception to implementation and supporting transition
-Forecasting, managing, tracking, and reporting project progress, issues, budget, and scope changes to achieve successful project completion, on-time, and within budget.
-Managing communications and expectations of clients, sponsors, users, team, contractors and the enterprise while ensuring project adherence to established IT project methodologies and standards, including developing resource plans, risk assessments, project plans, checkpoint reviews, etc.’-Collects and analyzes data to evaluate operational difficulties and makes recommendations to solve problems
-Follows established modeling and evaluation processes to determine the effectiveness of current operational activities
-Partners with the appropriate IT personnel and users to assist in operations process creation, redesign, and documentation
-Translates high level requirements into functional specifications for new projects -Responsible for processing IT service and change requests for users and other IT staff, employing a high degree of customer service, technical expertise, problem resolution, and timeliness
-Responsible for providing task oversight to operations personnel
-Assigns and delegate tasks as appropriate to ensure timely and successful task completion
Quals–
Strong analytical and project coordination skills, experience in managing stakeholders, documenting stories, timeline risk assessments.
Experience in PowerBI, tableau and other reporting tools
Experience using AI techniques
Six sigma implementation, cost reduction
AWS, Python, Agility or similar tool.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.
