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Collects and analyzes data to evaluate operational difficulties and makes recommendations to solve problems. Follows established modeling and evaluation processes to determine the effectiveness of current operational activities and to determine problem ar

Quals–
8+ years

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

**SIDA REQUIRED** This is for DTW LOCATION. Shift Schedule Required: 1500-2330 (3:00 PM – 11:30 PM) on Sunday – Thursday, with Friday and Saturday off.

As a Supply Attendant, you will have responsibility for carrying out the normal day to day activities associated with the warehousing and distribution of parts in support of maintenance activities. All operational activities will be performed in accordance with FAA, DOT, and Company procedures and policies, some of which include the handling of HAZMAT, maintaining shelf life, static sensitive parts, as well as, other aircraft part requirements. The Supply Attendant is responsible for the effective communication with Materiel Management personnel as well as Maintenance personnel. Further responsibilities include, but are not limited to: Routine duties include, but are not limited to, parts ordering, receiving, binning, shipping, packaging, maintaining inventory control and integrity. Inventory control and integrity includes processing parts changes, managing appropriate inventory levels, managing allocation, and maintaining a neat and orderly operation. Practices safety-conscious behaviors in all operational processes and procedures.

Quals–
(Minimum qualifications) Must currently serve in the role as Supply Attendant or have previous experience Be at least 18 years of age Be able to pass an extensive background check and drug test Be authorized to work in the US Have the ability to work a flexible schedule including weekends and holidays (preferred qualifications) Must be able to work efficiently and be self-motivated with little or no supervision Desired experience in warehousing and parts distribution Knowledge of SAP functionality preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Support divisional and cross-divisional Safety Risk Management (SRM) activity to ensure all elements are addressed and doumented in accordance with company SMS policy
Lead cross-divisional SRM as needed
Develop, implement and maintain a system to track SRM activity across the company to ensure quality and timeliness of SRM activity as key part of effective risk and change management
Collect, analyze, and present cross-divisional SMS data/trends to SMS leadership
Partner with the Program Manager, SMS and the Manager, Safety Assurance to develop and maintain a Corporate SMS dashboard to monitor the health of SMS
Maintain reporting & presentation materials, including but not limited to MPR, SRT, ISRT
Provide support and training associated with RiskNet
Maintain Corporate SMS Safety Promotion media, including but not limited to the SMS Portal, and ensure all information and links remain current
Collaborate with the Program Manager, SMS to develop, implement, and maintain a system for coordinating and tracking all revisions to the comany SMS Manual (DSMS) and corporate and divisional SMS SOPs
Support Program Manager, SMS in oversight of company’s Hazard Reporting Program by processing reports and assigning to investigators as needed, tracking and presenting data/trends to Corporate SMS leadership
Create and update SMS and ASAP SOPs as necessary
Practice safey concious behaviors in all aspects of operational processes and procedures

Quals–
Sound knowledge of safety management principles and practices are required
Strong analytical skills are required
Previous experience in a safety-related field is required
Bachelors degree or equivalent experience in aviation management, aviation safety or related field
Broad airline operational knowledge
Strong oral and written communication skills as well as the ability to create and deliver professional presentations to large audiences including leadership
Must possess a strong command for company’s core values of honesty, integrity, respect, perseverance, and servant leadership
Must be able to work successfully across business units
Familiarity with Federal Aviation Regulations, specifically 14 CFR 5, (SMS)
Accuracy and thoroughness in performing work assignments
Able to manage project execution and follow up, monitor, and manage information, balance multiple priorities while meeting deadlines and objectives

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Flight Attendant Hiring Team Evaluator (Contractor) Remote Position

How Youll Help Us Keep Climbing (Overview & Key Responsibilities)

In-Flight Service (IFS) is seeking candidates with past flight attendant experience or an In-Flight Service support role, to support our mission to hire our next generation of flight attendants. This role will support the flight attendant hiring team by evaluating candidates responses to virtual interviews, using structured scoring guidelines. Successful team members will evaluate all candidates consistently, fairly, and inclusively, while maintaining Airline high standards for quality and professionalism.

This position is remote (no travel or onsite work is required) and your work schedule will be flexible within a committed number of hours per day/week. All work will be conducted within a collaborative and supportive team environment.

Summary of Responsibilities

Evaluate candidate responses to virtual (recorded) video interviews:

o Receive a predetermined number of candidate interviews to evaluate per day, to be completed on your own time, provided that all assigned evaluations are submitted prior to the next day

o Access the online interview system to view and complete assigned interview evaluations

o View candidate recorded video responses to structured behavioral interview questions

o Record (type) notes to capture key elements of candidates interview responses

o Assign scores to candidates responses to each question, using a structured (1-5) rating scale and behavioral scoring guidelines

o Review scoring of each candidate for accuracy and completeness, and submit the evaluation

Attend an initial virtual or possible in-person training event to learn best practices for conducting effective and inclusive interview evaluations, followed by on-the-job training before independently evaluating candidates

Attend periodic in-person team scoring calibration workshops and receive periodic individual feedback and coaching on your candidate evaluations

Interact frequently with flight attendant hiring team leaders, coordinators, schedulers, and fellow evaluators to ensure an efficient and effective hiring process

Uphold all Airline hiring policies, confidentiality of sensitive applicant information, and legal compliance guidelines

Quals–
What You Need to Succeed (Minimum Qualifications)

Embraces diverse people, thinking, and styles.

Consistently makes safety and security, of self and others, the priority.

Former employee (Flight Attendant, IFS leader, or HR preferred) in good standing at time of departure from company.

Possesses in-depth knowledge of the Flight Attendant position, including responsibilities, work environment, professional expectations, and standards of behavior. Embraces Airline culture and core values (Rules of the Road).

Possesses basic computer skills (e.g., navigating websites and using web-based apps). Able to consistently access the internet with a strong, stable internet connection.

Able to commit to working between 30-40 hours per week.

What Will Give You a Competitive Edge (Preferred Qualifications)

Previous recruiting, hiring, interviewing, or human resources experience.

Previous Flight Attendant experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Salesforce Marketing Cloud Administrator will be responsible for the conceptual, logical, and physical design of Marketing Cloud product enhancements, including data transformation, automation, and integration. The administrator will be actively involved in scoping and design sessions with business teams to understand business processes and how to improve them on the Salesforce Marketing Cloud platform. This role will actively lead solution design, guide testing strategy, and ensure quality throughout the product development lifecycle. The administrator should have general experience with Sales Cloud, expert experience with Marketing Cloud, and be apprised of the evolving technology stack of the Salesforce platform to create innovative solutions that meets and enhances business process needs.

Job Description

Strategy & Planning

o Being well versed in the strategic direction set by the Sales Innovation team and ensures that it is implemented in the architecture of Marketing Cloud products

o Collaborate with leaders on development of internal product roadmap to align with overarching Salesforce Platform strategic goals

Development & Delivery

o Design, lead and facilitate workshops with key stakeholders to obtain feedback and transform insights into visions, frameworks, and concepts

o Develop and deliver innovative solutions, including solution concepts, to key decision makers which address their issues and needs to drive business value

o Own capital and operational project management in coordination with internal and external stakeholders ensuring timeline and deliverables are met

Leadership & Training

o Act as a consultant, reviewing solutions built on and/or integrated with Marketing Cloud and recommend improvements

o Act as a release manager, approving configuration and coded items to be deployed on the Salesforce platform

o Promote a spirit of business enablement by training fellow colleagues to utilize Salesforce tools and processes more effectively

Innovation & Professional Development

o Continually keep abreast of emerging and best-in-class user experiences and maintain understanding of the capabilities of the Salesforce platform

o Collaborate with colleagues and customers to create innovative prototypes and proofs of concept

Quals–

What will give you a competitive edge (Preferred Qualifications)

Bachelor’s degree in relevant field

Salesforce Marketing Cloud certification

Salesforce Admin certification

Certified Scrum Product Owner certification

Understanding of AWS cloud technology platform and services

Knowledge of Agile development principles

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Reports directly to the Manager Corporate Compliance and Quality. Practices safety conscious behaviors in all operational processes and procedures. Performs de/anti-icing event quality assessments at stations facilities at domestic locations — and/or client locations as designated by leadership — in support of the de/anti-icing event assessment type assigned to the Stations Quality team. Assessment types include de/anti-icing events and applicable proficiency checks. Identifies and tracks escapes using a quality database. Assists operational areas with the development of corrective action plans and/or approves such plans. Performs follow-up audits, and verifies implementation of corrective actions by operational areas. Communicates company policies and procedures, industry standards, Federal Aviation Regulations, and Imparts quality expertise to internal and external customers. Completes collateral duties that may include project management, data management and analysis.

Quals–

Five (5) years operational experience in an area directly related to airline functional areas (such as Flight Operations, Technical Operations, In-Flight Service, Flight Control, Airport Customer Service, and Corporate Security). Extensive experience leading quality oversight of aviation related operations, with emphasis on de/anti-icing. Experience making independent decisions with minimal oversight that result in quality outcomes. Experience collaborating with internal and external quality customers to drive safety and improvement of performance. Travel domestically 75% or higher required. Manage project execution and follow up, monitor and manage information, balance multiple priorities, work under pressure, and meet deadlines and objectives. Data analysis and data driven decision making experience. Conduct on-site audits in potentially hazardous operational environments such as during active de/anti-icing events.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The DMS Logistics Specialist will help coordinate international and domestic shipping. Oversee teardown activities from operational sites where DMS performs business operations to repair vendors & the DMS warehouse. The successful candidate will be highly motivated comfortable engaging others, driving action, updating system transactions, coordinating efforts and effectively communicating requirements and status. The successful candidate will be comfortable working in a dynamic, fast moving work environment with changing priorities being tracked at a detailed level. Coordinate projects involving logistics movements of parts by truck, air, and ocean Track support equipment between sites Report status of parts movements Perform shipment reconciliations Perform system transactions & review data for completeness and accuracy Responsible for performing a wide range of tasks in support of international trade compliance. The position requires use of SAP, MS Excel, Word, Outlook, SNAP-R, ACE and screening tools. Screen business partners and visitors. Prepare shipping packets and complete all required paperwork for internal and external compliance (BOLs, labels, pick tickets and checklists). Maintain recordkeeping requirements for international shipping. Ship goods and verify items against import/export requirements, where applicable Coordinate with transportation companies to plan, schedule and manage import and export shipments. Converting all paper records to digital records. Assist in the writing of procedures, work instructions, forms, and training documents for ITC. Any other duties assigned as determined by the Director of Quality or Global Transportation Program Manager.

Quals–
Minimum of 5 years relevant experience. Bachelors degree preferred in Materials Management, Trade Compliance Certification, or related field. Prior experience with import & export clearance procedures, & dangerous goods preferred. Candidate should have The ability to be extremely organized, detail oriented, solve problems and be a self-starter. Ability to work under fast paced environment and prioritize objectives. Ability to properly classify products with HTS and ECCN. Willingness to travel as required. Excellent communication skills both verbal & written. TOC badge required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Learning Designer (LD) applies instructional design and adult learning principles and strategies to analyze, design, develop, implement, and evaluate instructional courses, assessments, job aids, and other learning deliverables for all areas of Airline Client and Cargo operations. The LD creates deliverables for all phases of the course creation lifecycle including analysis documents, design documents, storyboards, and final learning deliverables that align to the overall business goals. The LD collaborates effectively with peers, leaders, and business partners to translate business requirements into learning requirements and project scope, build learning solutions that align to desired outcomes, and ensure learning deliverables meet and exceed company’s quality standards. Ability to utilize design tools in order to create interactive training. Here are some of the duties Instructional Designers can be expected to perform: Define and document learning objectives. Conduct research and collaborate with subject experts. Create instructional material: courses, curriculum, student guides or training manuals. Design content to optimize learning. Generate the layout of the learning supports. Redesign content to ensure it matches the learners needs. Create visual, audio and interactive learning tools.

Quals–
Candidate must have at least 5 years of experience using learning experience platforms (Articulate, Captivate, etc.) Experience conducting learning needs analysis Experience leading project teams and providing individual-level support Knowledge of Learning Experience Platforms Advanced knowledge of Microsoft Office PowerPoint, Excel, Word, and Outlook.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.